FRAMES

Experience Sommeliers is the curated side event of Future CRM. Every three months, we bring together people who not only implement Customer Experience but are also strategically responsible for it.We create a setting for like-minded people. A circle of decision-makers facing similar challenges, who can exchange ideas as equals in this constellation. No rigid agenda, no sales pressure – instead, plenty of space for authentic conversations, new perspectives and shared visions.WHAT TO EXPECT AT EXPERIENCE SOMMELIERS• FOR THOSE WHO MAKE THE DECISIONSExclusively for executives (Lead to C-level) from CX, Marketing, Sales and Loyalty – for strategic exchange among equals.• 2 KEYNOTE PRESENTATIONSShort, focused and straight from the field. Two inspiring food-for-thought sessions as the perfect prelude to in-depth discussions.• FOOD & DRINKSFirst-class catering and selected drinks in a relaxed setting.